Privacy Policy
PRIVACY POLICY
Your privacy is important to us. This Privacy Policy explains how Ready Reception (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services. By accessing or using Ready Reception, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
We collect information that helps us deliver and improve our services. This may include:
- Personal details such as your name, business name, phone number, and email address when you sign up or contact us.
- Account information such as login credentials and settings.
- Payment details processed securely by our third-party billing provider (e.g., Stripe). We do not store your credit card information.
- Call and message data generated by your use of the Ready Reception platform, such as call times, transcripts, and booking details.
- Technical information such as browser type, device information, IP address, and usage analytics.
HOW WE USE YOUR INFORMATION
We use your information to:
- Provide, personalize, and improve our services.
- Manage your account and process payments.
- Communicate with you about updates, support, or marketing offers (you can opt out anytime).
- Troubleshoot technical issues and enhance platform security.
- Comply with legal obligations or resolve disputes.
DATA STORAGE & SECURITY
We take data security seriously. All information is stored using secure, encrypted systems with restricted access. We use SSL encryption for data transmitted between your device and our servers. Access to user data is limited to authorized personnel only. While no method of storage is 100% secure, we follow industry best practices to protect your information.
COOKIES & TRACKING
Our website uses cookies and similar technologies to analyze site performance, remember preferences, and improve user experience. You can disable cookies in your browser settings, but some features may not function properly without them.
THIRD-PARTY INTEGRATIONS
Ready Reception may integrate with third-party applications such as CRMs, scheduling tools, or analytics platforms. These services are governed by their own privacy policies. We encourage you to review those policies before connecting them to your Ready Reception account.
DATA RETENTION
We retain your information for as long as your account remains active or as needed to provide our services. Once your account is closed, we may retain certain records as required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Request a copy of the information we hold about you.
- Withdraw consent for marketing communications.
- Object to or restrict certain data processing activities.
To exercise any of these rights, contact us at support@readyreception.com.
CHILDREN’S PRIVACY
Ready Reception is designed for business use and not intended for individuals under 18. We do not knowingly collect information from minors.
INTERNATIONAL USERS
If you are accessing Ready Reception from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. The most recent version will always be available on this page, with the “Last Updated” date at the top. Continued use of our services after changes are made constitutes acceptance of the revised policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Orlando, FL