GuestDesk
Smart Features.
Real Results.
Managing guests shouldn’t mean constant interruptions. GuestDesk™ handles common questions, directions, recommendations, and stay details automatically, all while sending you real-time updates for anything important. More efficiency. More professionalism. A stay your guests will love.
Who It's For
Airbnb
Vacation Rentals
Hotels
Resorts
Property Managers
Guest Services
How It Helps You
Guest Support & Communication
Give every guest a five-star experience from the first message. GuestDesk™ answers questions, shares details, guides visitors, and ensures no inquiry goes unanswered at any hour.
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Answers questions about amenities, check-in, parking, and local recommendations.
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Provides fast and friendly responses that elevate the guest experience.
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Handles routine support so your staff can focus on higher-value interactions.
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Ensures guests always receive accurate and reliable information immediately.
Check-In &
BookingAssistance
Streamline every arrival with an AI concierge that helps guests check in, confirm bookings, and access the information they need without waiting on staff. GuestDesk™ makes every arrival smooth and stress-free.
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Automates check-in guidance to reduce staff workload and guest confusion.
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Provides booking confirmations, access details, and tailored instructions immediately.
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Provides booking confirmations, access details, and tailored instructions immediately.
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Creates a smoother arrival experience that boosts satisfaction and reviews.
Property Information & Local Guidance
Give guests instant access to everything they need to know about your property and the surrounding area. GuestDesk™ shares information automatically so your team can stay focused on operations.
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Shares property rules, amenities, Wi-Fi details, and access instructions automatically.
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Recommends local restaurants, attractions, transportation, and activities on demand.
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Removes repetitive questions that slow down staff and interrupt operations.
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Improves guest satisfaction by making information fast, easy, and always available.
Smarter Upsells, Happier Guests
Turn your concierge into a revenue generator with upgrades, add-ons, and personalized recommendations that enhance each stay. GuestDesk™ helps increase bookings and encourage repeat visits.
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Promotes upgrades, experiences, transportation, and add-ons that increase revenue.
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Drives guest engagement with helpful suggestions based on their needs and timing.
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Encourages repeat stays by delivering consistent and memorable guest service.
-
Supports your staff by handling extra sales opportunities automatically.
Guest Support & Communication
Give every guest a five-star experience from the first message. GuestDesk™ answers questions, shares details, guides visitors, and ensures no inquiry goes unanswered at any hour.
-
Answers questions about amenities, check-in, parking, and local recommendations.
-
Provides fast and friendly responses that elevate the guest experience.
-
Handles routine support so your staff can focus on higher-value interactions.
-
Ensures guests always receive accurate and reliable information immediately.
Check-In &
Booking Assistance
Streamline every arrival with an AI concierge that helps guests check in, confirm bookings, and access the information they need without waiting on staff. GuestDesk™ makes every arrival smooth and stress-free.
-
Automates check-in guidance to reduce staff workload and guest confusion.
-
Provides booking confirmations, access details, and tailored instructions immediately.
-
Decreases late-night interruptions by giving guests the answers they need instantly.
-
Creates a smoother arrival experience that boosts satisfaction and reviews.
Property Information & Local Guidance
Give guests instant access to everything they need to know about your property and the surrounding area. GuestDesk™ shares information automatically so your team can stay focused on operations.
-
Shares property rules, amenities, Wi-Fi details, and access instructions automatically.
-
Recommends local restaurants, attractions, transportation, and activities on demand.
-
Removes repetitive questions that slow down staff and interrupt operations.
-
Improves guest satisfaction by making information fast, easy, and always available.
Smarter Upsells, Happier Guests
Turn your concierge into a revenue generator with upgrades, add-ons, and personalized recommendations that enhance each stay. GuestDesk™ helps increase bookings and encourage repeat visits.
-
Promotes upgrades, experiences, transportation, and add-ons that increase revenue.
-
Drives guest engagement with helpful suggestions based on their needs and timing.
-
Encourages repeat stays by delivering consistent and memorable guest service.
-
Supports your staff by handling extra sales opportunities automatically.
How It Works
Instant Support for Every Guest Question
GuestDesk™ answers calls and texts right away with friendly, accurate information. Guests get the help they need without waiting and you stay free to focus on delivering a great stay.
Smooth Check-Ins and Stay Updates
Your AI handles check-in guidance, directions, requests, confirmations, and itinerary updates. Guests always feel informed and supported from the moment they arrive to the moment they leave.
Every Interaction Captured and Sent to You
GuestDesk™ logs questions, requests, issues, and important details and sends them to you in a clear summary. You always know what guests need and can respond with confidence.
Actionable Insights That Elevate Every Stay
Your AI tracks guest patterns and highlights trends so you can see what matters most. Use simple data to improve service, reduce repeat questions, and deliver a better guest experience.
Instant Support for
Every Guest Question
GuestDesk™ answers calls and texts right away with friendly, accurate information. Guests get the help they need without waiting and you stay free to focus on delivering a great stay.
Smooth Check-Ins
and Stay Updates
Your AI handles check-in guidance, directions, requests, confirmations, and itinerary updates. Guests always feel informed and supported from the moment they arrive to the moment they leave.
Every Interaction Captured and Sent to You
GuestDesk™ logs questions, requests, issues, and important details and sends them to you in a clear summary. You always know what guests need and can respond with confidence.
Actionable Insights That Elevate Every Stay
Your AI tracks guest patterns and highlights trends so you can see what matters most. Use simple data to improve service, reduce repeat questions, and deliver a better guest experience.
Frequently Asked Questions
GuestDesk™ is your AI guest services assistant for vacation rentals, hotels, resorts, and short-term stays. It answers guest questions, provides check-in details, gives property information, handles issues, and supports guests around the clock so you don’t have to.
No special tools or software are required. GuestDesk™ works with any phone number you choose for your property. Guests simply call or text and receive instant help. You can update property information anytime from your Ready Reception™ dashboard.
Most GuestDesk™ setups are completed within one to two business days. After we receive your property details, we personalize your assistant and send you everything you need so it is ready to support guests right away.
Not at all. Guests can call or text your property’s number just like they would with a normal front desk. GuestDesk™ responds instantly with check-in instructions, property details, answers to common questions, and any information you choose to provide.
Yes. GuestDesk™ can share check-in instructions, lockbox codes, Wi-Fi details, parking info, and checkout steps. It makes the entire arrival and departure process easier for guests.
Yes. GuestDesk™ can assist guests with directions, amenity questions, house rules, maintenance needs, local recommendations, and more. You decide what information you want the AI to share.
Yes. Guests can reach your property through calls or text messages. GuestDesk™ responds instantly to both, giving them fast and reliable support anytime.
After you sign up, we collect your property details, instructions, preferences, and any information your guests need. Once your setup is complete, we send you your activation details. Most properties are ready to go within one to two business days.
No contracts,
cancel anytime.
Plans start as low as
$59
per month
Enjoy features like:
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Handles guest questions about bookings, services, directions, and property info
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Uses customized scripts to give accurate details on amenities and stay options
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Sends confirmations, reminders, and messages that streamline guest support
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Manages busy inquiry periods with smart routing and fast automated responses
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Real-time analytics dashboard with call logs and performance insights
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Multilingual support
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Ongoing support and optimization from Ready Reception